Privacy Policy

Workstation Office ("we", "us", or "our") respects your privacy and is committed to protecting your personal data in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA"). This policy explains what we collect, why we collect it, and the rights you have.

Who we are

Workstation Office is an office-furniture company based in Thailand and is the data controller for personal data collected through new.workstationoffice.com.

Personal data we collect

• Information you provide. When you submit a quote or contact request, we collect your name, email address, phone number, company, your message, and the products you are interested in.
• Usage data. Anonymous, aggregated analytics about how visitors use the site (pages viewed, device type, approximate region). We use privacy-friendly, cookieless analytics and do not build advertising profiles.

How we use your data

• To respond to your enquiries and prepare quotations.
• To provide the delivery, installation, and after-sales service you request.
• To operate, maintain, and improve our website.
• To send you service-related messages, such as confirmation of your request.

Legal bases for processing

We process your personal data based on your consent, the performance of a contract or steps taken at your request, and our legitimate interests in operating and improving our business, as permitted under the PDPA.

Cookies and analytics

We use a minimal set of cookies necessary for the website to function, together with cookieless analytics to understand site usage. You can accept or decline non-essential cookies through the banner shown on your first visit, and you can manage cookies in your browser settings.

Sharing your data

We do not sell your personal data. We may share it with trusted service providers who help us operate our website and business under appropriate safeguards, including:

• Hosting and infrastructure: Vercel
• Database: Neon (hosted in the Asia-Pacific / Singapore region)
• Email delivery: Microsoft 365

International data transfers

Our infrastructure is hosted primarily in the Asia-Pacific region. Where personal data is transferred outside Thailand, we take steps to ensure an adequate level of protection consistent with the PDPA.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes described above, to comply with legal obligations, or to resolve disputes. Enquiry records are kept for a reasonable period for follow-up and record-keeping, after which they are deleted or anonymised.

Your rights under the PDPA

Subject to applicable legal conditions, you have the right to access your data, request correction, request erasure or restriction of processing, object to processing, request data portability, and withdraw consent at any time. You may also lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.

Data security

We apply reasonable technical and organisational measures to protect your personal data, including encryption in transit and access controls.

Contact us

For privacy enquiries or to exercise your rights, please contact us through our Contact page.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the latest revision.